Community Resources

As part of UMC Children’s Hospital’s commitment to our community, we provide several resources to protect children and empower their families. With programs ranging from child care to food assistance, UMC and its loving caregivers show, every day, how Our Passion is You.

Children Related Community Resources

Texas Abuse/Neglect Hotline

Use this number to report: Abuse, neglect, or exploitation of children, the elderly, or people with disabilities. Violations of minimum standards in a child-care operation.
Phone: 1.800.252.5400

Children’s Advocacy Center

Assists victims of sexual abuse and severe physical abuse ages 2-18 including forensic interviews and physical exams as well as counseling and other follow-up services.
Phone: 806.740.0251

CASA- Court Appointed Special Advocates

Trained volunteers who support and assist children in foster care while their case is in the court system.
Phone:  806.763.2272

Foster Care and Adoption Information

For information on becoming a foster or adoptive parent through DFPS.
Phone: 1.800.233.3405

Child Care Information

For information about assisted child-care in Texas.
Phone: 1.800.862.5252

Texas Youth Hotline

To provide peer counseling to youth and family members for family conflicts, delinquency, truancy, abuse and neglect, and running away.
Phone: 1.800.989.6884

Office of Consumer Affairs Hotline

To make an inquiry or complaint about an existing DFPS case.
Phone: 1.800.720.7777

Abuse in Mental Health/Mental Retardation Facilities

To report abuse, neglect, or exploitation in Mental Health/Mental Retardation facilities.
Phone: 1.800.647.7418

Nurse Family Partnership-TTUHSC

Parenting education for first time pregnant mothers (Enrollment by 28 wks or less)
Phone: 806.743.9673

Children’s Behavioral Health Clinic-UMC Children’s Hospital and TTU

UMC Medical Office Plaza 3502 9th Street, Suite 250 Lubbock, TX
Phone: 806.742.3074 or 806.775.9222

UMC Children’s Hospital Emergency Department

In case of emergency dial 9-1-1

Parenting Cottage

Parenting education from prenatal to kindergarten entry, car seat safety education and car seat assistance.
Phone: 806.795.7552

Local Support Resources

Assistance Programs:
General Assistance 806.775.1605
Atmos Energy Assistance 888.286.6700
Catholic Charities 806.765.8475
Neighborhood House 806.741.0459
Salvation Army 806.765.9434
211 Texas 2.1.1 or 1.877.541.7905
Car Seats:
University Medical Center 806.761.0660
Parenting Cottage 806.795.7552
Child Care, Early Head Start & Head Start:
Early Learning Centers 806.765.9981
Lubbock ISD Head Start 806.219.0340
SPCAA 806.894.2207
TTU Early Head Start 806.795.2737
Workforce Solutions (CCS) 806.744.3572
YWCA of Lubbock 806.993.9922
Boys and Girls Club of Lubbock 806.792.2880
Guadalupe-Parkway Sommerville Centers 806.763.3963
Community Health Center of Lubbock 806.765.2611
Baby Items:
Grand Expectations 806.761.0611
The Nest 2424 50th St. Suite 302 806.743.6667
The Baby Closet 806.795.6453
Education & GED:
Catholic Charities (PEP) 806.765.8475
Goodwill Industries 806.744.8419
Literacy Lubbock 806.775.3636
Lubbock Dream Center 806.793.3336
Workforce Solutions (Youth) 806.765.5038
Goodwill Industries 806.744.8419
Workforce Solutions 806.765.5038
Food Pantries & Food Vouchers:
Catholic Charities 806.765.8475
Lubbock Dream Center 806.793.3336
Lubbock Impact 806.799.4320
Neighborhood House 806.741.0459
Salvation Army 806.765.9434
South Plains Food Bank 806.763.3003
St. John’s UMC 806.762.0123
The Blessing Center 806.795.4377
WIC 806.894.6104
Food Stamps & Medicaid/CHIP:
Healthy Texas Women Program 877.541.7905
Texas Health & Human Services 806.744.7632
University Medical Center 806.775.8200
Community Housing Resource Board   806.763.3877
Family Promise of Lubbock 806.744.5035
Lubbock Housing Authority 806.762.1191
Salvation Army 806.765.9434
Community Health Center of Lubbock 806.765.2611
Combest Community Health Center 806.743.9355
Lubbock Impact/TTUHSC Free Clinic 806.799.4320
Lubbock Children’s Health Clinics 806.749.3800 806.749.3803
Upbring Health for Friends Clinic 806.741.0459
Parenting Education & Pregnancy Classes:
Parenting Cottage 806.795.7552
Bright by Text Text 274448  
Mental Health:
Family Counseling Services 806.747.3488
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