Neonatal Intensive Care Unit

We know there’s nothing more precious to you than your new little one. That’s why we’ve worked tirelessly to build a suite of services worthy of your utmost trust. In our distinguished 41-bed level IV NICU, our skilled team cares for our tiniest patients with the skill, technology and compassion your family deserves.

The Highest Designation in NICU Care

UMC Children’s Hospital was awarded the NICU Level IV Designation, the highest designation for NICUs in Texas, meaning we provide the highest level of care to our neonatal patients. Here, you can trust that the health of your newborn is in the best of hands.

UMC NICU Level IV Designated

Care Deserving of Your Confidence 

In 2018, UMC Children’s Hospital was awarded the NICU Level IV Designation by the American Academy of Pediatrics, the highest a NICU can achieve. As a level IV NICU, our facility is equipped to care for the most complex neonatal conditions and the sickest and smallest newborns, no matter their gestational age at birth. And that means you can feel confident your newborn is in the best of hands.

Our Prenatal Care

Working collaboratively with the provider who referred you to us, the perinatal care team at UMC’s Center for Perinatal Medicine provides support for your high-risk pregnancy, including consultations, genetic counseling, non-stress testing services, advanced ultrasounds and more.

What to Expect

Your baby may be sent to the NICU after being born in UMC’s Family Birth Center or at another hospital—and it can be unsettling if you aren’t sure what will happen next. But rest assured: You can visit your baby at any time, and we’ll be here to guide you through the experience.

Taking your baby home after a stay in the NICU is a cause for celebration… but it can also be scary. That’s why we first offer you an opportunity to spend the night with your baby in one of our family rooms, where we’ll be close by if you need help.

Before you leave, we’ll arrange for follow-up appointments. We’ll also make sure you understand how to:

  • Administer infant CPR
  • Give your baby needed medications
  • Install your car seat securely
  • Use any special equipment your baby needs

Our Location

Our Neonatal Intensive Care Unit is located on the first floor of UMC Children’s Hospital:
602 Indiana Ave
Lubbock, TX 79415

Supporting Your Journey

Not being able to take your baby home right away is difficult. But you can count on our caring team to be by your side, making sure you have everything you need, every step of the way.
Please call 806.775.8808 for assistance.

For Referring Providers

If you’re a physician with a patient you’d like to refer to our NICU, please contact us right away at 1.800.345.9911.

As part of our commitment to optimizing neonatal care and outcomes throughout the region, we also offer a variety of valuable professional educational services, including simulation training, procedure workshops and programs on how to resuscitate and stabilize newborns. Learn more about our Neonatal Outreach and Education Team.


Back to top of page.